Orders, Shipping, & Returns

How long does it take for orders to be processed?

In stock orders are processed within 24 hours of being placed during regular business hours. Please note that any PRE-ORDERS that are purchased with your order will ship out separately.

When will my order ship?

Our team ships all in stock orders within 24 business hours.

Can I cancel or edit my order

Due to the fast-paced nature of our industry, we cannot guarantee any cancellations or changes to order once it has been completed. Orders that have already shipped cannot be edited or cancelled. If your order has already been dispatched, our fulfillment team will be happy to set up a return for you. Please note that we will not be able to accept a return for any items marked as Final Sale. If you want to cancel or make changes to your order, please reach out to our fulfillment team by calling the store at 812-475-1725

Who do you use for shipping?

We ship through USPS. Our shipping cost starts at $6+

How do I use ShopPay?

Split your payment into 4 interest free payments paid every 2 weeks through ShopPay. You must have an account through ShopPay to use this payment method, and your order must total over $50. This does not delay shipment in any way, and your items will ship as soon as possible.

How do I order The Beaufort Bonnet Company items from the store?

The Beaufort Bonnet Company is available to purchase by contacting our store. Please call the store directly at (812) 475-1725 to order. We will send an invoice, or we can accept payment over the phone.

What is your policy on returns?

We will gladly accept returns for store credit within 10 days of the original ship date. Email us at lubberdubberscs@gmail.com for an RA. Packages will not be accepted without an RA attached. Original shipping fees are not refundable, and the buyer is responsible for return shipping cost. Please ship back via trackable shipping method. Returned items must be in original condition, with tags attached. This includes unworn, free of smoke, pet hair and any odors. TOYS, BOOKS, BOGG BAGS, JEWELRY, HAIR ACCESSORIES and SOCKS/TIGHTS are FINAL SALES. All PRE-ORDERS, CLEARANCE ITEMS and SALE ITEMS are FINAL SALE and cannot be returned.

How do I return an item?

Please verify your item is eligible for return by visiting and reviewing our return policy. After verifying your item is eligible for return, please send an email to our fulfillment team at lubberdubberscs@gmail.com. and include your name, order number, item you wish to return/exchange, and reason for return/exchange. You will be issued an RA#. Please note that all sale items are final sale and not eligible for return or exchange. Return items must be unwashed and unworn with original tags attached. We will issue a store credit for your return. The customer is responsible for return postage, and the return must be postmarked within 10 days of the original delivery date. Please review our complete return policy before submitting a return email.

How long does it take to process a return?

Please allow 5-7 business days to process your return once we receive it.